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- Categories:Service and Support
- Time of issue:2023-03-27 13:44:58
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Description:
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With help from a large number of our equipment user community,
we never stop improving the after service to everyone in the network.
Problem exists all the time
We shoot these troubles with over 20 trained engineers. They are young and dynamic, specialize on electrics and mechanics. This team has been looking after Zooxer eco products for enough long time, and feedbacks to anyone the earliest moment anywhere in the world. Keep in very close touch with our users can also help us to do better with particular functions. Proudly, many of these fantastic features were from our users all over the world.
Most Zooxer camera movement products are modularized design with a lot CNC processed metal parts and electronic sensors. We turn those hardware into a smarter, more intelligentequipment to help cameraman improving daily shooting life. We started working on these ideas from very basic math, update these numbers into lab tests before they are on stages.
Spare parts
Zooxer possibly has the longest camera movement equipment product portfolio in the world. We carefully select modular units, spare parts such as motors, encoders, gears, cables or wire connectors to make sure these equipment work always in the right condition.
For our working partners, we keep necessary spare parts for domestic and international maintenance and repairs. These spare parts will gently packed and delivered with quality global post to our users at the first moment. In terms of, electronic spare parts we adopt international branded motors from Japan or Europe, sensors, wires and connectors from renown factories. These robotics are created with long-term tested quality electronics and software with local talents. We wish they are smart and stable.
We mostly outsource mechanical CNC spare parts in domestic and with selected qualified suppliers. Eco-friendly painting technology, precise machining process and standardized assemble management. For spare parts inquiries, please message to jiadingwei@gension.com for better solution.
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